Yerba Mate Thermos Flask - Cebador 1L
In order to submit a complaint:
- send it to the e-mail address: email@example.com or send it by post to the following address:
Venusti sp. z o.o. sp.k.
ul. Skośna 11 b
The complaint should include:
- Order number
- Reason of complaint
- Product name
- Purchase date
- Description of the fault
- Photos showing the product's defects
Each complaint will be considered within 14 days from the date of notification. Usually the whole process takes no more than 7 days. The customer will be informed about the decision regarding the complaint by e-mail or by phone.