Conditions of Use
Conditions of Use - WWW.YERBAMATE365.COM
This general terms and conditions are valid for all supplies of the Company Venusti sp. z o.o. sp.k. Differing or additional agreements must be approved in writing from San Telmo sp. z o.o..
2. Shipping terms
San Telmo sp. z o.o. will try to fulfill the delivery period. The order will be shipped at the latest one working day after ordering.
3. Execution of the contract
The presentation of the products on our on-line shop is not binding. The client formalizes the sales contract of the products in the cart of contents by giving the order in our shop. San Telmo sp. z o.o. will confirm the acknowledgment of the order per Email. The Acceptance of the contract takes place at the moment of receiving the parcel.
4. Product defect
If you are not satisfied with the products you have received, please contact us. However we would like to point out that yerba mate is a natural product. We do not have any influences on the taste. Taste, such as color and appearance may vary. Same applies to the mate cups. Complaints regarding the delivery, wrong deliveries to a wrong address or deviations of amounts have to be done in the course of a week after receiving the shipment. After validating the complaint, Delicatino GmbH will deliver missing products subsequently, exchange the products for the desired ones, take them back or make a discount.
5. Prices and pictures
The offers are without engagement. In case of evident mistakes, e.g. write error or mistake, the prices can be subject to changes.
The pictures in our shop do not always match up with the original. Please take a look to the product descriptions.
6. Payment methods and privacy
All Venusti sp. z o.o. sp.k. bills are automatically valid and they must be fully paid. We guarantee that we will not give over any personal data.
7. Conditional sales and prior sales
All products remain property of San Telmo sp. z o.o. until the payment has been completed.
8. Place of fulfillment and jurisdiction
Place of fulfillment is the place of business of San Telmo sp. z o.o. Any conflict which arises out of the contractual relationship must be solve at the court in which Venusti sp. z o.o. sp.k. stands.
9. Nullity of single points
If it turns up to be a void part in the contract the rest of the contract remains in existence.